Digital User Researcher (A2ZD20566)
at MoJ, London

Location: London

Salary: Daily Rate: Up to £485 via Umbrella

Job Type: Contract

Industry: Government

Job Title: Digital User Researcher
CV Submission Deadline: 05/02/20
Location: London
Duration: Until 19/05/2020
Daily Rate: Up to £485 via Umbrella
Security Clearance: SC
IR35 IN/OUT Scope: IN Scope


Key Tasks and Deliverables:

Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment. Use findings of user data to work closely with designers and analysts to iterate the developing service. Manage business relations with usability and market research agencies to support necessary research processes.

Experience Required:

Taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues; managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals; working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances; quantitative research methodologies.

Proven experience of gathering user requirements for web based services; managing, executing and analysing usability test and research sessions; working in an agile development environment with User Experience teams, designers and developers to create new digital products and services; audience modelling and developing design personas.

Experience across web content, tools and transactional services, especially those with complex user journeys.

Experience within a research and digital environment.

Qualifications Required:

Degree in HCI/Usability/Cognitive Psychology/Market Research or related field