Digital User Researcher (A2ZD21251)
at DWP, London

Location: London

Salary: Daily Rate: Up to £464 via Umbrella

Job Type: Contract

Industry: Government

Job Title: Digital User Researcher
CV Submission Deadline: Wednesday 5th Feb 10am
Location: London
Duration: Until 20/2/21
Daily Rate: Up to £464 via Umbrella
Security Clearance: SC Preferred
IR35 IN/OUT Scope: In Scope


Experience Required:

 Minimum Requirement: At least 5 years of practical experience of qualitative research methodologies, in terms of design, execution and analysis

 Experience in taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues

 Experience managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals

 Experience of working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances

 Specialise in designing interactions and interfaces for digital services

 Work on all levels of the service, from high-level flows and journeys to the fine detail of individual parts

 Work with different types of content and user-led interactions

 Work across digital and non-digital channels

 Focus on making working software rather than creating artefacts to describe software

 Understand the technical side of design

Qualifications Required:

Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.