Performance Analyst
at Government, Home based

Location: Home based

Salary: Competitive and dependant on experience

Job Type: Contract

Industry: Government

Key Responsibilities

Overseeing the delivery of incoming/existing work across the Customer Office and in particular, working with product and design teams to plan and manage end to end delivery against a clear design roadmap (which will feed into release management);
• Ensuring that the team has the right tooling and environment to delivery at pace and to a high standard;
• Ensuring the Customer teams are aligned (with each other and across the programme) in terms of priority;
• Reporting status and progress against goals and fulfilling corporate reporting requirements i.e. risk management and budgeting;
• Establishing ways of working and processes to enable better working across the Customer and Delivery teams;
• Working with Customer Office directors to meet business plan objectives and KPIs and undertaking future planning for the Customer Office i.e. strategy and org planning

Technology used
• Sharepoint
• Excel
• Trelo
• Miro (maybe)
• Jira
• Powerpoint
Core day to day duties

• Resourcing
• Contract Management
• Finance
• Procurement
• Getting quotes from companies
• Helping with meetings and taking meetings
• Reporting- weekly reports for the teams
• Onboarding and offboarding new people
• Onboarding IT Tickets
• Working in multi-skilled teams in a fast-paced environment;
• Programme delivery management end to end: planning, reporting, organising capacity across reams;
• Removing impediments across the Customer Office and escalating team risks early for timely execution;
• Forecasting and forward planning of future structure and resourcing needs;
• Confident in working across a range of stakeholder groups, able to challenge the status quo yet take a balanced approach to prioritisation;
• Able to work with ambiguity and conflicting priorities in a challenging and fast-pace environment;
• Confident liaising with and influencing, able to challenge the status quo yet take a balanced approach across the programme