Senior Content Designer (A2ZD13172)
at , North

Location: North

Salary: Daily Rate: Up to £400 Ltd

Job Type: Contract

Industry: Government

Job Title: Senior Content Designer
CV Submission Deadline: 9/03 @ 12:00
Location: Sheffield
Duration: 6 months
Daily Rate: Up to £400 Ltd
Security Clearance: BPSS/DBS
IR35 IN/OUT Scope: Out of Scope


Key Tasks and Deliverables:

Our client is looking for a Content Designer to develop simple, clear digital services.

You will be responsible for identifying and matching user needs to appropriate content formats, for both information and transaction-based services.

You will design, create and iterate content working within agile teams. You will own the content and its quality throughout a user’s journey, and be comfortable using evidence, data and research to back up your decisions.

You will be joining a growing content team, and be expected to share knowledge and actively participate in cross-government content groups.

Key responsibilities

  • creating content to help digital services meet user needs and business objectives, and create a clear, joined-up customer journey
  • monitoring and improving content based on user feedback, research and data
  • working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content
  • ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines
  • working with colleagues to understand user behaviours and data patterns to improve how services perform
  • ensuring appropriate policy and legal fact checking of content and timely production and publishing
  • ability to support the content team with peer reviews, content audits and benchmarking
  • promoting user-focused content design across the business, its agencies and cross-government groups

Experience Required:

  • proven track record developing content to meet user needs for digital services
  • experience working collaboratively in fast-paced agile teams
  • strong original writing for different topics, audience groups, purposes, styles and formats
  • adept at providing simple, clear content to communicate complex issues
  • confident communicator: able to persuade; negotiate; influence; network; and work with stakeholders
  • ability to get to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting
  • knowledge of agile ways of working and user-centred content design
  • experience scoping, commissioning and editing content
  • excellent presentation skills with experience presenting content propositions and deliverables to business leads and stakeholders
  • up to date with the latest content trends, ensuring that our solutions respond accordingly
  • experience designing and developing workable content prototypes