Senior Service Designer (A2ZD16395)
at Ministry of Justice, London

Location: London

Salary: Daily Rate: Up to £550 Ltd

Job Type: Contract

Industry: Government

Job Title: Senior Service Designer
CV Submission Deadline: 12/08 @ 14:00
Location: London
Duration: 6 months
Daily Rate: Up to £550 Ltd
Security Clearance: BPSS
IR35 IN/OUT Scope: Out of Scope


Key Tasks and Deliverables:

A senior service designer is an experienced designer who works with minimal support and can influence and mentor others. They work with service managers and programme directors to develop design concepts and may have responsibility across complex services.

Senior designers help set direction and embed good practice within teams. They make key decisions based on research and understand how this research impacts others.

Looking for Big Picture, Strategic Designer. Working with Policies. Understanding whole end to end service

External Stakeholders / Working in digital and non digital services and Policies

Experience Required:

Able to communicate effectively across organisational, technical and political boundaries, understanding the context. Makes complex and technical information and language simple and accessible for non-technical audiences. Able to advocate and communicate what a team does to create trust and authenticity and can respond to challenge

Visualises, articulates, solves complex problems and concepts, and makes disciplined decisions based on available information and research evidence. Able to move from analysis to synthesis and/or design intent. Such skills include demonstration of the ability to apply logical thinking, gathering and analysing information and evidencing key performance indicators

Capable of making and guiding effective decisions, explaining clearly how the decision has been reached. Has the ability to understand technical complexity and risks, run collaborative design activities, influence others and build consensus.

Interprets vision to lead on decisions. Creates a continually collaborative environment and sustains a good service

Able to apply technical knowledge and experience to create or design workable prototypes, both programmes and physical outputs.

Able to have an overall perspective on business issues, events, activities and an understanding of their wider implications and long-term impact. This could include determining patterns, standards, policies, roadmaps and vision statements. Can focus on outcomes rather than solutions and activities

Able to understand and work within the given constraints (including but not limited to technology, policy, regulatory, financial, legal, social user constraints) and to challenge constraints that can be changed

Understands users and can identify who they are and what their needs are based on evidence.