Service Designer (A2ZD21253)
at DWP, London

Location: London

Salary: Daily Rate: Up to £525 via Umbrella

Job Type: Contract

Industry: Government

Job Title: Service Designer
CV Submission Deadline: Wednesday 5th Feb 10am
Location: London
Duration: Until 20/2/21
Daily Rate: Up to £525 via Umbrella
Security Clearance: SC preferred
IR35 IN/OUT Scope: In Scope


Experience Required:

  • At least 2 to 3 years experience as a Service Designer or Systems Thinker.
  • Experience solving design and research challenges through collaboration and user participation.
  • The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc.
  • Ability to develop hands on interaction design solutions for the products that enable the service
  • A diverse set of methods & tools that allow them to illustrate the opportunities to improve specific service components and touch-points.
  • Appreciation for and demonstrated ability to connect design solutions to pragmatic implementation
  • A belief that a focus on people is fundamental in creating inclusive policies, products and services for social impact.
  • Have a design-related degree or experience on a product, interaction or UX design role.
  • Define elements – layout, design patterns, controls and actions

Ideally the candidate will also:

  • Have experience of working directly with front-end code to update prototypes – skills in HTML, CSS and java script aren’t essential, but all our designers learn the basics
  • Be able to write for user interfaces
  • Have demonstrable experience of collaborating on designs with a software engineer
  • Have demonstrable experience of working in technical teams in complex environments
  • Be able to manage other people’s work, including planning work and checking it to make sure it’s consistent and appropriate across products and services

Note:CV must be submitted with portfolio